Troubleshoot Infinet RF
3 min read

Troubleshoot Infinet RF

When troubleshooting InfiNet RF issues run **reportgwtable debuglink all** and **energyscan all on 0 1 8** on the gateway console.

REPORTGWTABLE

CEN-GWEXER>reportgwtable ?

REPORTGWTABLE infiNET EX rf tables 
REPORTGWTABLE device [ALL|TSID]     - print devices table
REPORTGWTABLE route  [ALL|TSID] [C]hanges - print gateway route table
REPORTGWTABLE neighbor              - print gateway neighbor table
REPORTGWTABLE endtable              - print end device table
REPORTGWTABLE ncproute              - print NCP internal route table
REPORTGWTABLE counters              - print rf diagnostic counters
REPORTGWTABLE clearcounters         - clear rf diagnostic counters
REPORTGWTABLE stagedfw              - print staged fw information
REPORTGWTABLE stagedfwclear         - clear staged fw information
REPORTGWTABLE debuglink [ALL|TSID]  - print rf diagnostic link data
REPORTGWTABLE cleardebuglink [ALL|TSID]  - clear debug data for [ALL|TSID]

CEN-GWEXER>

REPORTGWTABLE DEBUGLINK ALL

CEN-GWEXER>reportgwtable debuglink all

TableStart:[ Devices Debug Link Information]
 ID|NODE|LQI|ZLQI|COST|TBMT|RSSI|  MACFR|  MACRR|  APSFR|  APSRR| RXCORR|   BUSY| NTRNVR|  BFEXH|APF|CCA|APR|MCF|MCR|RXC|NTT|MTT|
--------------------------------------------------------------------------------------------------------------------------------
 00|0000|255| 247|   1| 180| -60|  0.00%|  0.00%|  0.00%|  0.00%|   0.0%|  0.00%|  0.00%|  0.00%|  0|  0|  0|  0|  0|  0|  0|  0|
 03|0001|253| 255|   2| 179| -47| 17.91%| 86.88%|  1.30%|  5.45%|   0.0%|  0.00%|  1.00%|  0.01%|  0|  0|  0|  0|  0|  0|  0|  2|
 04|00FE|253| 255|   1| 179| -53| 31.61%|100.00%|  2.17%|  8.57%|   0.0%|  0.00%|  1.41%|  0.07%|  0|  0|  0|  0|  0|  0|  0|  2|
 05|0058|253| 255|   2| 179| -57| 34.44%|100.00%|  2.33%|  8.78%|   0.0%|  0.00%|  0.79%|  0.08%|  0|  0|  0|  0|  0|  0|  0|  2|
 06|0013|255| 255|   1| 179| -48| 15.90%| 76.95%|  1.44%|  5.99%|   0.0%|  0.00%|  1.30%|  0.03%|  0|  0|  0|  0|  0|  0|  0|  0|
 07|00CC|253| 255|   2| 179| -39|  8.88%| 62.11%|  0.19%|  1.30%|   0.0%|  0.00%|  2.54%|  0.00%|  0|  0|  0|  0|  0|  0|  0|  2|
 08|0053|253| 255|   1| 180| -52| 27.18%|100.00%|  1.71%|  6.46%|   0.0%|  0.00%|  1.10%|  0.17%|  0|  0|  0|  0|  0|  0|  0|  2|
 09|000E|255| 255|   2| 179| -49| 28.79%|100.00%|  1.79%|  6.75%|   0.0%|  0.00%|  0.61%|  0.21%|  0|  0|  0|  0|  0|  0|  0|  0|
 0A|00DD|255| 255|   1| 179| -50| 14.55%| 77.85%|  1.31%|  4.18%|   0.0%|  0.00%|  1.60%|  0.04%|  0|  0|  0|  0|  0|  0|  0|  0|
 0B|00E9|255| 255|   1| 180| -44| 18.55%| 90.22%|  1.24%|  4.91%|   0.0%|  0.00%|  0.70%|  0.12%|  0|  0|  0|  0|  0|  0|  0|  0|
 0C|0022|225| 255|   0| 180| -24|  2.59%|  7.99%|  0.08%|  0.34%|   0.5%|  0.00%|  0.00%|  0.00%|  0|  0|  0|  7| 21|  0|  2|  0|
 0D|005E|253| 255|   1| 179| -46| 12.05%| 62.97%|  1.08%|  3.98%|   0.0%|  0.00%|  0.93%|  0.05%|  0|  0|  0|  0|  0|  0|  0|  2|
 0E|00C4|215| 255|   0| 180| -43|  3.64%| 14.01%|  0.28%|  1.31%|   0.7%|  0.00%|  0.00%|  0.00%|  0|  0|  1| 15| 15|  6|  3|  0|
 0F|0042|209| 255|   0| 180| -42|  3.63%| 16.87%|  0.27%|  1.24%|   0.7%|  0.00%|  0.00%|  0.00%|  0|  0|  1| 14| 27|  2|  2|  0|
 10|0023|  0|   0|   0|   0|   0|  0.00%|  0.00%|  0.00%|  0.00%|   0.0%|  0.00%|  0.00%|  0.00%|  0|  0|  0|  0|  0|  0|  0|  0|

CEN-GWEXER>

High values in the MACFR & MACRR columns can be an indication of environmental issues. Try moving the gateway or changing the RF channel.

ENERGYSCAN

CEN-GWEXER>energyscan ?

Perform energy scan
ENERGYSCAN [TSID|ALL] [VERBOSE] [SCAN CHANNELS MASK] [SCAN DURATION] [SCAN COUNT] 
	TSID               - TSID of the gateway/remote device.
	ALL                - every device in the network will perform energy scans with provided parameters
	VERBOSE            - display the results ON/OFF at the end of scan or RESULTSONLY
	SCAN CHANNELS      - 0 - all channels, 11-26 individual channels (defaults to all channels)
	SCAN DURATION      - how long to scan on each channel - 0=31ms,1=46ms,2=77ms,3=138ms,4=261ms,5=507ms (default)
	SCAN COUNT         - number of scans to be performed on each channel - 16-default 

CEN-GWEXER>

ENERGYSCAN ALL ON 0 1 8

Energyscan can be useful in determining the best channel to select.

CEN-GWEXER>energyscan all on 0 1 8

Energy scan results[0000,00,00000000]: ch mask 07FFF800 time 1 count 8
 11: -100|************O-----------------|0  Avg -61, Peak -58 [dBm]
 12: -100|*************O----------------|0  Avg -59, Peak -55 [dBm]
 13: -100|**************---O------------|0  Avg -56, Peak -43 [dBm]
 14: -100|****************O-------------|0  Avg -50, Peak -44 [dBm]
 15: -100|****************--O-----------|0  Avg -47, Peak -37 [dBm]
 16: -100|*****************-O-----------|0  Avg -46, Peak -37 [dBm]
 17: -100|********************--O-------|0  Avg -35, Peak -25 [dBm]
 18: -100|******************---O--------|0  Avg -41, Peak -27 [dBm]
 19: -100|***************---O-----------|0  Avg -53, Peak -40 [dBm]
 20: -100|***************O--------------|0  Avg -51, Peak -50 [dBm]
 21: -100|******************O-----------|0  Avg -41, Peak -40 [dBm]
 22: -100|**********--O-----------------|0  Avg -69, Peak -58 [dBm]
 23: -100|**********-O------------------|0  Avg -69, Peak -62 [dBm]
 24: -100|***********-----O-------------|0  Avg -64, Peak -44 [dBm]
 25: -100|********O---------------------|0  Avg -76, Peak -73 [dBm]
 26: -100|*************-----O-----------|0  Avg -57, Peak -40 [dBm]

CEN-GWEXER>